Frequently Asked Questions
Whose products do you offer?
We offer products from the whole market.
Which services will you provide me with?
We will advise and make recommendations for you after we have assessed your
needs.
What will I pay you for this service?
Before we provide you with advice, we will give you our keyfacts guide ‘about the cost
of our services’.
Who regulates you?
Chappell Financial Services (CFS) is an appointed representative of Burns-Anderson
Anderson Ltd’s FSA Register number is 126191. Burns-Anderson Ltd’s permitted
business includes advising on and arranging Investment Products. You can check this
Is CFS registered with the FSA?
Yes – our FSA Register number is 426128
Are you covered by the Financial Services Compensation Scheme (FSCS)?
Yes. You may be entitled to compensation from the scheme if we cannot meet our
obligations. This depends on the type of business and the circumstances of the claim.
Most types of investment are covered for 100% of the first £30,000 and 90% of the
next £20,000 so the maximum compensation is £48,000. Further information about
