Frequently Asked Questions
Whose products do you offer?
We offer products from the whole market.
Which services will you provide me with?
We will advise and make recommendations for you after we have assessed your needs.
What will I pay you for this service?
Before we provide you with advice, we will give you our keyfacts guide ‘about the cost of our services’.
Who regulates you?
Chappell Financial Services (CFS) is an appointed representative of Burns-Anderson Ltd which is authorised and regulated by the Financial Services Authority. Burns-Anderson Ltd’s FSA Register number is 126191. Burns-Anderson Ltd’s permitted business includes advising on and arranging Investment Products. You can check this on the FSA’s Register or by contacting the FSA on 0845 606 1234.
Is CFS registered with the FSA?
Yes – our FSA Register number is 426128
Are you covered by the Financial Services Compensation Scheme (FSCS)?
Yes. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. Further information about compensation scheme arrangements is available from the FSCS.
